Forums, Knowledge Base and FAQs/Knowledge Base/Tips & Tricks

How to: Find your UserVoice API Key

Ciara
posted this on January 06, 2011 13:57

When you log into your Uservoice Admin Dashboard you will see some page options on the left hand side of the screen. You want to choose ‘Settings’ and then ‘Channels’.
_Customer_Feedback_for_Project1__Admin_Console___Site_Settings.jpg

On the Channels page you need to scroll down to the bottom where you will see the title ‘API’. To the far right of this you will see a button called ‘Add API client...’ Press this and fill out the details.

After this you will see the client name appear under ‘API’ and to the far right of this is the option ‘Edit client...’_Customer_Feedback_for_Project1__Admin_Console___Site_Settings-1-1.jpg
You will be taken to the edit client screen, here you need to make sure that the box under ‘Trusted’ is ticked.
 _Customer_Feedback_for_Project1__Admin_Console___Site_Settings-2.jpg

Press update and you will be taken back to the API tab, under the client name you will find the API key that you will need to enter to create your widget.
 _Customer_Feedback_for_Project1__Admin_Console___Site_Settings-3.jpg
At the moment the UserVoice widget will not work if your Forum is set to Private, it is something we are looking into but for now the widget will show nothing in all results.  
 
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