suggested this on January 18, 2011 18:44
Service Name: Kayako Fusion
Key Data You Require: Nr. Tickets Due, diagram showing incoming vs closed tickets, Avg leadtime this week vs last week
Thanks for the feedback. It would be great to hear if anyone else would like this.
I too would find this useful, but my requirments would be:
This would be a great add-on.
Thanks for adding to this and telling us exactly what you would want. We've got a back log of integrations so we'll be looking into which ones are possible for the future.
Is there a possibility of adding this integration in the near future? We would love it!
This would be pretty awesome to have. I'm trying to write it based on their REST API (http://wiki.kayako.com/display/DEV/REST+-+TicketCount) but it's not proving fruitfull
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