My JIRA widgets show 'Failed to load widget data' error

In this article:

This error might occur due to the type of SSL certificate you're using. If you're using a self-signed certificate, you might need to obtain a certificate signed by Confluence Atlassian.

What's an SSL certificate?

Secure Sockets Layer (SSL) certificates provide secure, encrypted communications between a website and an Internet browser.

Get help

If you're still having trouble with errors on your JIRA widgets, get in touch.

Was this article helpful?

Awesome! 👍  Thanks so much for your feedback!

Sorry about that! Start a conversation now.