There are lots of different ways to get support for Geckoboard. You've made it to one of them, but there are more to be found. Click on one of the areas below to learn more about the support options available.
- Contextual Help
- Help Center
- Developer Documentation
- Reports, Case Studies and Videos
- Customer Success team
Whenever possible we deliver help when and where we believe you could need it. We truly believe that nothing is more important than delivering precise help whenever questions or misunderstandings occur.
Contextual help is available throughout Geckoboard's user interface.
You're here already! Geckoboard's Help Center contains dozens of FAQs and user guides related to everything Geckoboard, from configuring your dashboard to Geckoboard subscriptions. You can search for an article using our predictive text feature or browse by category and learn everything you need to know.
If you want to display your own proprietary data in Geckoboard, whether that's from your own application or pulled from an API that Geckoboard doesn’t support. Head on over to our developer's documentation for more information on how custom widgets work and example scripts to get you up and running: https://developer.geckoboard.com
Reports, Case Studies and Videos
Browse case studies, reports and interviews to get a better understanding of data, how to best use it and explore how other people use Geckoboard: https://www.geckoboard.com/learn/
Customer Success team
If you've still got questions after browsing our help docs and other materials, our Customer Success team is on hand to help.
Submitting a ticket
- The name of the widget, dashboard and/or integration in question.
- The email address associated with your account.
- Specific instructions on how we can reproduce the issue, meaning, what we can do to see exactly the behavior that you see.
- The name of the browser that you are using, version and device for any visualization related issue.
Other ways to get in touch