Guide to widget refresh rates

To ensure the data displayed on your dashboard is up-to-date, all our widgets automatically refresh after a few minutes.

Integrations

Refresh rates vary between widgets. This is mainly due to:

  • API rate limitations: Different services apply different limits and restrictions on their APIs. To avoid exceeding these quotas some widgets have slower refresh rates.
  • Type of data: Some metrics are naturally slow to change (e.g downloads yesterday) and some services have a delay in how quickly they calculate the latest value. In these cases Geckoboard only updates as fast as it makes sense to.

Refresh rates by integration and widget

A – E

Widget Refreshes every (mins)
Active Campaign 5
Ad Sense 5
Ad Words 5
Air Brake 5
App Figures 60
Basecamp 5
Bitly 5
Buffer 5
Campaign Monitor 5
Chargify 3
ChartBeat
  Visitor Gauge Widget 5
  Concurrent Visitor Line Chart 5
  Content Pages 5
  Current Country Sources 5
  Current Referrers 5
  Engagement Stats 5
  Social Stats 5
  Visitor Stats 5
  Visitor Map 1
Cloudwatch 5
CSV 5
Datasets 5
Delighted 5

F – J

Widget Refreshes every (mins)
Facebook 5
Facebook Ads 5
Flurry 15
Freshbooks 5
Github
  Repo Pull Requests Count 5
  Recent Actions 5
  Repo Pull Requests Count 5
  Organization Pull Requests List 10
  Repository Stats 15
Google Analytics
  Number widget 30
  Top Sources List 30
  Top Platform List 30
  Top Location List 30
  Top Pages List 30
  Current Sources List 8
  Current Platform List 8
  Current Location List 8
  Current Page List 8
  Current Visitor Gauge 8
  Current Visitor Map 8
  Top Products 8
  Product Sales Bar Chart 8
  Goals Line Chart 30
  Events Line Chart 30
  Visitors Line Chart 30
  Campaign Line Chart 30
  Ecommerce Line Chart 30
Google Calendar 5
Google Sheets 10
GoSquared
  Current Pages 1
  Current Referrers 1
  Current Searches 1
  Map 1
  Concurrent Visitors 1
  Average Time on Site 5
  Average Viewing Depth 5
  Time on Site Funnel 5
  Top Content 5
  Top Searches 5
  Top Sources 5
  Top Technology 5
  Visit Depth Funnel 5
  Visitor Timeline 5
Heroku Data Clips 5
Highrise 15
Hubspot 15
Instagram 5
Intercom 5
Jenkins 5
Jira 15

K – O

Widget Refreshes every (mins)
Klout 5
Linkedin 5
Mailchimp 5
Mention 5
Mixpanel 5
New Relic
  Metrics Line Chart 1
  Number Stats 1
  New Relic Highcharts 5
  Server Stats 5

P – T

Widget Refreshes every (mins)
Pager Duty 5
PayPal 5
Pingdom
  Alerts 5
  Current Status 1
  Trends 1
Pipe Drive 5
Pivotal Tracker
  Open Story Count 5
  Recent Activity 5
  Pivotal Story Type RAG 5
  Story Count by Member 15
  Story Status Funnel 15
Recurly 5
RSS/Atom Feed 15
Salesforce Flexible
Sendgrid 5
Shopify 15
Spreadsheets 10
StatusCake 1
TeamCity 5
Trello 5
Tumblr 5
Twilio 5
Twitter
  Favorited Tweets 5
  Follower Count 5
  List Tweets 5
  Mentions 5
  Tweets Count 5
  Listed Count 5
  User Tweets 5
  Search 15

U – Z

Widget Refreshes every (mins)
Uservoice 15
Vimeo 5
YouTube
  Channel Stats 15
  Popular Stats List 15
  Video Stats 15
  Video Stats Line Chart 15
  Viewer Gender Pie Chart 30
  Video Demographic Stats 30
 Zendesk Support New 10
 Zendesk Support Legacy
  Oldest Ticket 5
  Priority RAG 5
  Ticket Stats 5
  Top Ticket Solvers 5
  Status Bar Chart 5
  Recent Satisfaction Rating Comments 10
  Satisfaction Rating 10
  Satisfaction Rating RAG 10
  Ticket View Count 10
  Ticket Count 10
Zendesk Talk
  Number widget 1
  Agent Leaderboard 1

Custom Widgets

Refresh rates for custom widgets  are user configurable.

For "Polling" widgets you can choose between 30 seconds, 1 minute, 3 minutes, 15 minutes, 1 hour and 2.5 hours.

Refresh_rates_custom_widgets.png

"Push" widgets can be refreshed as often as you want as long as the rate limit is not exceeded.

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