Discrepancies between Appfigures and Geckoboard

If you're displaying the Appfigures widget App Ratings Funnel, you may have noticed discrepancies between the number of ratings displaying on your widgets and within Appfigures. Currently you'll only see ratings associated with reviews, rather than all ratings.

Why is this happening?

The Appfigures API endpoint we're using for this particular metric (Reviews) only shows ratings from reviews, it does not include all other ratings (without reviews), which can be retrieved from another endpoint (Ratings) instead.

Was this article helpful?

Awesome! 👍 Thanks so much for your feedback!

Sorry about that! Start a conversation now.

We're ready to help, 24 hours a day, 5 days a week

Get support
  • Fernanda Customer Success Avatar

    Megan

    USA
  • Hariharan Customer Success Avatar

    Hariharan

    India
  • Fernanda Customer Success Avatar

    Yasmin

    Spain
  • Luis Customer Success Avatar

    Luis

    UK
  • Richard Customer Success Avatar

    Richard

    UK
  • Fernanda Customer Success Avatar

    Fernanda

    Brazil
  • Heather Customer Success Avatar

    Kirby

    USA
  • Heather Customer Success Avatar

    Heather

    USA