Why can't I connect my Excel spreadsheet to Geckoboard?

If your Excel spreadsheet file isn't showing in the folder, this may be because you've saved it in a different file format. Geckoboard only supports the .xlsx file extension for Excel files. As a result, any .xls or .xlsm files won't be listed in your folder.

You'll need to save your workbook again as an .xlsx file type. If you're unsure on how to this, follow this guide to saving a workbook in another file format.

Also, if you're using OneDrive, ensure that your file resides in the main OneDrive folder. Files stored in subfolders can prevent Geckoboard from accessing it.

Tip

If after converting to .xlsx your file still isn't listed, try searching for it by typing its name in the Search field.

Was this article helpful?

Awesome! 👍 Thanks so much for your feedback!

Sorry about that! Start a conversation now.

We're ready to help, 24 hours a day, 5 days a week

Get support
  • Fernanda Customer Success Avatar

    Megan

    USA
  • Hariharan Customer Success Avatar

    Hariharan

    India
  • Fernanda Customer Success Avatar

    Yasmin

    Spain
  • Luis Customer Success Avatar

    Luis

    UK
  • Richard Customer Success Avatar

    Richard

    UK
  • Fernanda Customer Success Avatar

    Fernanda

    Brazil
  • Heather Customer Success Avatar

    Heather

    USA