Percentage Related Metrics Displaying 0 (zero)

Sometimes percentage related metrics will display 0 (zero) instead of the intended percent. This is obviously not desirable. To fix this, we need to change how the formula is displayed in your report. We need to change how the formula is displayed in your report. What we're looking for is this screen:PercentageRelatedMetricsDisplaying0.png

The trick here is to make sure that this is set to At all summary levels.

To get to this menu, follow these steps:

  1. Open your report.
  2. When in the report customize page, you'll see the formulae for that report in the left pane for that report.PercentageRelatedMetricsDisplaying0.png
  3. Hover over the formula and the pencil will appear.
  4. Clicking the pencil displays the intial modal pictured above.PercentageRelatedMetricsDisplaying0.png

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