The Aircall, HubSpot, and Zendesk Support data sources require Geckoboard to import, store, and update data in real-time. Processing large volumes of data, therefore, requires additional processing resources from our systems.
Each plan includes a data volume allowance, with higher-tier plans including more data as standard than lower-tier plans. Any plan’s data volume allowance can be increased via an add-on to your subscription.
The tables below outline the included allowances and available add-ons for each data source shown as monthly pricing. Annual plans receive a 20% discount on the monthly price.
Aircall allowances and add-ons
Aircall data volume is measured by the total number of calls created each month.
Calls per month | Essential | Core | Pro |
1,000 | Included | Included | Included |
2,500 | $50 | Included | Included |
5,000 | $100 | Included | Included |
10,000 | $175 | $50 | Included |
15,000 | N/A | $100 | Included |
25,000 | N/A | $175 | $100 |
50,000 | N/A | $400 | $250 |
More | N/A |
HubSpot allowances and add-ons
HubSpot data volume is measured by the total number of activities created each month. Activities include calls, emails, meetings, and other actions logged against records (learn more). All other objects, such as Deals, Contacts, Companies, and Tickets, are unmetered.
Activities per month | Essential | Core | Pro |
1,000 | Included | Included | Included |
2,500 | $50 | Included | Included |
5,000 | $100 | Included | Included |
10,000 | $175 | $50 | Included |
15,000 | N/A | $100 | Included |
25,000 | N/A | $175 | $100 |
50,000 | N/A | $400 | $250 |
More | N/A |
Zendesk Support allowances and add-ons
Zendesk Support data volume is measured by the total number of tickets created each month.
Tickets per month | Essential | Core | Pro |
1,000 | Included | Included | Included |
2,500 | $50 | Included | Included |
5,000 | $100 | Included | Included |
10,000 | $175 | $50 | Included |
20,000 | N/A | $100 | Included |
50,000 | N/A | $175 | $100 |
100,000 | N/A | $400 | $250 |
More | N/A |
Common questions
What if I exceed my data volume allowance?
Don’t worry - we’ll continue to process data updates beyond your subscription’s data volume allowance and get in touch with you to discuss an upgrade.
What if my data volume needs change over time?
Please contact us to make changes to your data volume allowance.
What if I have a sudden, unexpected spike, such as spam tickets or calls or a one-time import?
If a one-off event causes you to exceed your data volume allowance, but we can see that it’s down to a single spike, you won’t need to upgrade your plan.