Your account

Set up your account, learn about billing, and manage user access.

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33 articles in this collection
Written by Richard Ingram
Account management

Change your company details

You can rename or set a company name for your Geckoboard account at any time.
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Written by Richard Ingram
Updated over a week ago

Change your Geckoboard email address

The email address that you use for Geckoboard is where we’ll send password reset emails and other important communications.
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Written by Richard Ingram
Updated over a week ago

Change your Geckoboard password

If you cannot locate your saved password, it may be necessary to reset your password using our password reset process.
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Written by Richard Ingram
Updated over a week ago

Recover your Geckoboard account

Following a security check we can help you recover your account.
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Written by Richard Ingram
Updated over a week ago

Find your Geckoboard API key

Generate an API key for use with our Datasets API.
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Written by Richard Ingram
Updated over a week ago

Single sign-on (SSO) in Geckoboard

OAuth and SAML-based single sign-on (SSO) gives you access to Geckoboard through an identity provider (IDP).
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Written by Richard Ingram
Updated over a week ago

Configure Okta to use SSO in Geckoboard

SAML-based single sign-on (SSO) gives you access to Geckoboard through Okta.
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Written by Richard Ingram
Updated over a week ago

Configure Azure to use SSO in Geckoboard

SAML-based single sign-on (SSO) gives you access to Geckoboard through Azure.
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Written by Richard Ingram
Updated over a week ago

Get updates on Geckoboard's uptime status

Monitor the status of Geckoboard's app.
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Written by Richard Ingram
Updated over a week ago

Adjust your subscription to Geckoboard communications

Tell us whether you want to receive marketing updates, promotions and messages.
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Written by Richard Ingram
Updated over a week ago
Billing and plans

Guide to billing at Geckoboard

Collection of articles designed to help you better understand and manage your organization's subscription plan and invoices
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Written by Richard Ingram
Updated over a week ago

Update your billing details

Update the billing details that appear on your invoices, and payment details, including credit or debit card details.
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Written by Richard Ingram
Updated over a week ago

View your invoices

Access your invoices from your Geckoboard account or receive them via email.
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Written by Richard Ingram
Updated over a week ago

Sales tax and VAT

Depending on location, customers may be charged taxes when purchasing a paid plan.
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Written by Richard Ingram
Updated over a week ago

Try Geckoboard for 14 days

Start your free trial and you'll be able to try out all of Geckoboard's paid features.
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Written by Richard Ingram
Updated over a week ago

Change your Geckoboard plan

Make changes to your plan by logging in to Geckoboard and accessing your account settings.
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Written by Richard Ingram
Updated over a week ago

Geckoboard free plan

Choose our free plan after your trial to create a single spreadsheet-powered dashboard.
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Written by Richard Ingram
Updated over a week ago

Plan features exceeded explained

You're currently using Pro features that aren't included in your plan
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Written by Richard Ingram
Updated over a week ago

Apply for Geckoboard's nonprofit program

We offer discounted subscriptions to eligible organisations.
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Written by Richard Ingram
Updated over a week ago