Your account

Change your company details

You can rename or set a company name for your Geckoboard account at any time.

Written by Richard Ingram
Updated over a week ago

Change your Geckoboard email address

The email address that you use for Geckoboard is where we’ll send password reset emails and other important communications.

Written by Richard Ingram
Updated over a week ago

Change your Geckoboard password

If you cannot locate your saved password, it may be necessary to reset your password using our password reset process.

Written by Richard Ingram
Updated over a week ago

Recover your Geckoboard account

Following a security check we can help you recover your account.

Written by Richard Ingram
Updated over a week ago

Find your Geckoboard API key

Generate an API key for use with our Datasets API.

Written by Richard Ingram
Updated over a week ago

Single sign-on (SSO) in Geckoboard

OAuth and SAML-based single sign-on (SSO) gives you access to Geckoboard through an identity provider (IDP).

Written by Richard Ingram
Updated over a week ago

Configure Okta to use SSO in Geckoboard

SAML-based single sign-on (SSO) gives you access to Geckoboard through Okta.

Written by Richard Ingram
Updated over a week ago

Configure Azure to use SSO in Geckoboard

SAML-based single sign-on (SSO) gives you access to Geckoboard through Azure.

Written by Richard Ingram
Updated over a week ago

Get updates on Geckoboard's uptime status

Monitor the status of Geckoboard's app.

Written by Richard Ingram
Updated over a week ago

Adjust your subscription to Geckoboard communications

Tell us whether you want to receive marketing updates, promotions and messages.

Written by Richard Ingram
Updated over a week ago

Guide to billing at Geckoboard

Collection of articles designed to help you better understand and manage your organization's subscription plan and invoices

Written by Richard Ingram
Updated over a week ago

Update your billing details

Update the billing details that appear on your invoices, and payment details, including credit or debit card details.

Written by Richard Ingram
Updated over a week ago

View your invoices

Access your invoices from your Geckoboard account or receive them via email.

Written by Richard Ingram
Updated over a week ago

Sales tax and VAT

Depending on location, customers may be charged taxes when purchasing a paid plan.

Written by Richard Ingram
Updated over a week ago

Try Geckoboard for 14 days

Start your free trial and you'll be able to try out all of Geckoboard's paid features.

Written by Richard Ingram
Updated over a week ago

Change your Geckoboard plan

Make changes to your plan by logging in to Geckoboard and accessing your account settings.

Written by Richard Ingram
Updated over a week ago

Geckoboard free plan

Choose our free plan after your trial to create a single spreadsheet-powered dashboard.

Written by Richard Ingram
Updated over a week ago

Plan features exceeded explained

You're currently using Pro features that aren't included in your plan

Written by Richard Ingram
Updated over a week ago

Apply for Geckoboard's nonprofit program

We offer discounted subscriptions to eligible organisations.

Written by Richard Ingram
Updated over a week ago

Invite new people to your Geckoboard account

How to add admins and view only members to your account.

Written by Richard Ingram
Updated over a week ago

Invite new people to access specific dashboards

Account owners and admins can invite users to create a Geckoboard account to view certain dashboards.

Written by Richard Ingram
Updated over a week ago

Promote a user to account owner

Account owners can manage an account in every aspect.

Written by Richard Ingram
Updated over a week ago

Delete a user from your account

Account owners and admins can remove users from your Geckoboard account.

Written by Richard Ingram
Updated over a week ago

Change account ownership

Transfer ownership of your Geckoboard account to another person.

Written by Richard Ingram
Updated over a week ago

Revoke account ownership

Revoking account ownership means the user will lose access to billing and user management.

Written by Richard Ingram
Updated over a week ago

Restrict access to your dashboards by IP address

Include the networks or devices from which your shared dashboard can be accessed.

Written by Richard Ingram
Updated over a week ago

Geckoboard security

Details of how we work to ensure that all transactions, connections, and access is kept secure at all times.

Written by Richard Ingram
Updated over a week ago

How we maintain Geckoboard's security

Steps and approaches we take to maintain our internal systems, and how we run our internal operations.

Written by Richard Ingram
Updated over a week ago

Permissions and authentication for third party services

How we store and use credentials to continuously update your dashboards with the latest information available.

Written by Richard Ingram
Updated over a week ago

Data security

How we keep your data secure.

Written by Richard Ingram
Updated over a week ago

EU data protection

Summary of how we support changes to EU data protection law.

Written by Richard Ingram
Updated over a week ago

Report a security vulnerability and responsible disclosure policies

Your input and feedback on our security is always appreciated.

Written by Richard Ingram
Updated over a week ago

Geckoboard IP addresses to allow

IP allowlisting accepts incoming connections from Geckoboard IP addresses.

Written by Richard Ingram
Updated over a week ago