Geckoboard

Set up your account, learn about billing, and manage user access.

Your account

You can rename or set a company name for your Geckoboard account at any time.

Change your company details

Learn how to update the email address associated with your Geckoboard account.

Change your Geckoboard email address

If you cannot locate your saved password, it may be necessary to reset your password using our password reset process.

Change your Geckoboard password

Following a security check we can help you recover your account.

Recover your Geckoboard account

Generate an API key for use with our Datasets API.

Find your Geckoboard API key

OAuth and SAML-based SSO give you access to Geckoboard through an identity provider for additional security.

SSO in Geckoboard

SAML-based single sign-on (SSO) gives you access to Geckoboard through Okta.

Configure Okta to use SSO in Geckoboard

SAML-based single sign-on (SSO) gives you access to Geckoboard through Azure.

Configure Microsoft Entra ID to use SSO in Geckoboard

Learn how to check the status of the Geckoboard application.

Get updates on Geckoboard's uptime status

Tell us whether you want to receive marketing updates, promotions and messages.

Adjust your subscription to Geckoboard communications

Account management

Collection of articles designed to help you better understand and manage your organization's subscription plan and invoices

Guide to billing at Geckoboard

Learn more about data volume allowances and add-ons for accounts using large volumes of data.

Data volume allowances and add-ons

Update the billing details that appear on your invoices, and payment details, including credit or debit card details.

Update your billing details

Access your invoices from your Geckoboard account or receive them via email.

View your invoices

Depending on location, customers may be charged taxes when purchasing a paid plan.

Sales tax and VAT

Start your free trial and you'll be able to try out all of Geckoboard's paid features.

Try Geckoboard for 14 days

Make changes to your plan by logging in to Geckoboard and accessing your account settings.

Change your Geckoboard plan

Learn what the Plan features exceeded alert means and how to resolve it when you exceed your Geckoboard plan allowances.

Plan features exceeded alert

We offer discounted subscriptions to eligible charitable organizations.

Apply for Geckoboard's nonprofit program

Billing and plans

Learn how to invite members to your account or provide limited access to specific dashboards.

Invite new members to your Geckoboard account

Transfer ownership of your Geckoboard account to another person.

Change account ownership

Control which networks or devices can access your shared Geckoboard dashboards using IP restrictions.

Restrict access to your dashboards by IP address

Learn more about roles and their associated permissions.

Roles and permissions in Geckoboard

Learn how to change member roles and permissions.

Manage roles for existing members

User access and permissions

Learn how Geckoboard keeps your data secure with strong security practices and strict compliance.

How Geckoboard protects your data

Details of how we work to ensure that all transactions, connections, and access is kept secure at all times.

Technical overview of security at Geckoboard

Summary of how we support changes to EU data protection law.

EU data protection

IP allowlisting accepts incoming connections from Geckoboard IP addresses.

Geckoboard IP addresses to allow

Your input and feedback on our security is always appreciated.

Report a security vulnerability and responsible disclosure policies

Security

System Status

Product updates

Developers

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.