Geckoboard Help Center
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Your account
Your account

Set up your account, learn about billing, and manage user access.

34 articles

Account management


Change your company details
Change your Geckoboard email address
Change your Geckoboard password
Recover your Geckoboard account
Find your Geckoboard API key
Single sign-on (SSO) in Geckoboard
Configure Okta to use SSO in Geckoboard
Configure Azure to use SSO in Geckoboard
Get updates on Geckoboard's uptime status
Adjust your subscription to Geckoboard communications

Billing and plans


Guide to billing at Geckoboard
Large data volume add-on
Update your billing details
View your invoices
Sales tax and VAT
Try Geckoboard for 14 days
Change your Geckoboard plan
Geckoboard free plan - discontinued
Plan features exceeded explained
Apply for Geckoboard's nonprofit program

User access and permissions


Invite new people to your Geckoboard account
Invite new people to access specific dashboards
Promote a user to account owner
Delete a user from your account
Change account ownership
Revoke account ownership
Restrict access to your dashboards by IP address

Security


Geckoboard security
How we maintain Geckoboard's security
Permissions and authentication for third party services
Data security
EU data protection
Report a security vulnerability and responsible disclosure policies
Geckoboard IP addresses to allow
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