To change a member's role, you must have the same or a higher role than the member you are modifying.
How do I modify roles or permissions?
If you need to modify the role a member has, follow the steps below:
While logged in, click People at the top of your account.
In the new modal that appears, select Manage people.
Find the member you wish to modify, then click the ellipsis ⋮ .
Depending on what current role the member has, you will see various options; select the modification you wish to apply:
Promote to account owner
Revoke account ownership
Promote to organization member
Demote to limited dashboard access
Manage dashboard access (only for limited access members)
Resend invite
Delete user
How do I modify what a limited-access member can access?
To change the permissions for a limited-access member, follow these steps:
Complete the steps in this section until you reach the Manage dashboard access step.
In the modal, choose whether the user can use Drilldown or only view dashboards.
Toggle any dashboards on or off to grant or revoke visibility.
Click Update to save your changes.