Interactive view enables dashboard admins to get answers to the most common questions about your metrics: how they look over different time periods, how they change over time, and how they vary across different properties.
Who can access Interactive view?
Available to all Account owners and Admin users
Which data sources support Interactive view?
Available for Aircall, Facebook, Facebook Ads, Google Ads, Google Analytics 4, Google Search Console, HubSpot, Instagram Business, Intercom, LinkedIn, Linkedin Ads, Matomo Clod, Pipedrive, Shopify, Stripe, Youtube Analytics, Zendesk Agent Status, Zendesk Support
Where is it not supported?
Not available on Share links
Interactive view is not available within Table or Feed visualizations
Not available on legacy-style dashboards; if you need to convert, contact us
How to access Interactive view
Hover over a supported dashboard widget and click the ⋮ ellipsis.
Click 🔍 Interactive view.
The insights you can gather using Interactive view will depend on the metrics you track on your dashboards. For inspiration, see 5 examples of Interactive view in action.
Source data
For certain metrics on Aircall, HubSpot, Intercom, Pipedrive, Shopify, and Zendesk Support data sources, you can also access the Source data view. Source data is not available for all data sources or metrics, or when using all visualizations. If it's missing from a widget you're using, contact us.
This view gives you a list of specific items that make up a metric, such as tickets, calls, conversations, and more. You can also export the data for further analysis as a .CSV file.
How to access Source data
Hover over a supported dashboard widget and click the ⋮ ellipsis.
Click Source data.
Using Zendesk Support as an example, clicking on the ticket in this view will take you directly to Zendesk in a new tab for further action.
