There are two possible reasons why your changes aren't showing up on your dashboard after uploading your Excel spreadsheet:
Your widgets haven't refreshed yet
Spreadsheets widgets automatically refresh every 15 minutes. Changes made in-between refreshes will not immediately be reflected; however, the changes will be automatically picked up in the subsequent widget refresh.
We also support manual refreshing. This can be helpful when initially setting up your widget or running tests on an existing widget.
Manually refresh your spreadsheet while adding a new widget
After connecting your Excel file to Geckoboard, you'll reach the select data screen. To manually refresh your spreadsheet, click Refresh sheet in the bottom left corner of the screen.
Manually refresh your spreadsheet while editing a widget
Follow these steps to manually refresh a spreadsheet that's powering an existing widget:
- Hover your mouse pointer over the widget you want to edit.
- Click the in the top right corner.
- On the pop-up menu, Click .
- On the edit widget screen's breadcrumbs menu, click the downward arrow beside the name of your spreadsheet.
- Click .
- Click once you're finished.
Your uploaded file failed to overwrite the previous version
In some cases, particularly when using browser versions of Google Drive, Dropbox and OneDrive for Business, a duplicate file of the same name is created, which results in Geckoboard continuing to fetch data from the original.
Make sure that the filename and structure of the Excel spreadsheets remain the same too.