Most people will not encounter these limits in normal use. Questions about totals, rates, trends, and comparisons usually yield small results.
Geckoboard calculates metrics using all applicable data available to it. The limits below apply to what is returned to your AI assistant, not to the data used in the calculation.
Current result sizes
What you request | Current limit |
Individual records, such as tickets, calls, or deals | 100 by default; up to 1,000 |
Categories in a breakdown, such as requester or subject | Up to 100 |
For example, if 14,000 tickets were created last month, Geckoboard can return the calculated total of 14,000. If you ask to list those tickets, the MCP can return up to 1,000 individual records.
The MCP does not currently paginate beyond 1,000 records. For a complete bulk export, use the original platform’s API or export tools.
Category breakdowns
A metric breakdown can return up to 100 categories when grouped by a field such as agent, organization, requester, subject, or tag.
Most everyday breakdowns stay below this limit. Status, channel, team, and agent breakdowns will rarely contain more than 100 values. Fields such as requester, subject, or tag are more likely to reach it.
The overall metric remains correct. Only the number of categories shown is limited. If a breakdown returns exactly 100 categories, narrow it by timeframe or another filter before treating it as complete.
Time-based results work differently. Metrics split into hourly, daily, weekly or monthly intervals can return more than 100 rows.
Finding filter values
The assistant may need to find a value before applying a filter. For example, it must identify the correct team when you ask:
Show the first reply time for the Enterprise Support team.
The MCP can inspect up to 100 matching options in one lookup. If there are more, the assistant can search by name.
This affects how the assistant finds a filter. It does not limit the number of records included in the metric or the amount of data analyzed after the filter is applied.
Getting complete results
A result may have reached a limit if it contains exactly 100 or 1,000 individual records, or exactly 100 categories.
When that happens, ask the assistant to:
use a shorter timeframe;
apply another filter;
split the request into non-overlapping periods;
compare the breakdown with the overall metric;
focus on the highest, lowest, oldest, or newest results.
If you need a count, percentage, average, median, or duration, ask for the Geckoboard metric rather than asking the assistant to calculate it from a list of records.
Other boundaries
Each metric supports its own combination of timeframes, filters, and breakdowns. The MCP provides these rules to the AI assistant when it builds a query.
Each query also runs against one Geckoboard connection. An assistant can query several connections and combine their results, but the MCP does not join records from different sources within a single query.
Geckoboard MCP is read-only. It cannot edit your source data, dashboards, or account settings.
Result sizes are separate from the data-volume allowance included with your plan. See Data volume allowances and add-ons for details.