There are various reasons data source connections may expire, like a recent password change. Typically, we'll notify you by email if your connection expires.

  1. Click on your initials in the top right hand corner.

    login to your geckoboard account
  2. From the drop-down, select Admin.

  3. Click the Connections tab.

    data sources tab on admin navigation
  4. Next, click the Reconnect button for the service you want to reconnect.

    Reconnect an expired connection

    If the Reconnect button isn't available, you'll need to create a new connection to that data source and assign your existing widgets the new data source.

  5. Follow the on-screen steps to reconnect your account.

Get help

If you have a large number of widgets that need to be connected to a new data source, please get in touch.

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