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122 articles in this collection
Written by Richard Ingram
Analytics data sources

Data discrepancies between Appfigures and Geckoboard

Learn why you might be seeing different numbers in Appfigures than on your Geckoboard widgets.
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Written by Richard Ingram
Updated over a week ago

App Annie widget error: 'There was an error with the request'

Learn why your App Annie widgets might be displaying this error message.
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Written by Richard Ingram
Updated over a week ago

Connect your Baremetrics data to Geckoboard

Steps to connect directly to Baremetrics to access your data.
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Written by Richard Ingram
Updated over a week ago

Connect your Google Analytics data to Geckoboard

Steps to connect directly to Google Analytics to access your data.
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Written by Richard Ingram
Updated over a week ago

Customize Google Analytics 4 widgets

Learn how to adjust presentation options and filter your GA4 data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago

Customize Universal Google Analytics widgets

Learn how to adjust presentation options and filter your Universal GA data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago

Track Google Ads data via Google Analytics in Geckoboard

Learn why you might opt to use our Google Analytics data source over our dedicated Google Ads data source.
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Written by Richard Ingram
Updated over a week ago

Guide to using custom filters for Google Analytics metrics

Learn how to use custom filters for GA widgets, except for the current visitor gauge and current visitor map.
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Written by Richard Ingram
Updated over a week ago

Guide to using custom filters for current visitor gauge and current visitor map

Learn how to use custom filters for the current visitor gauge and current visitor map Google Analytics widgets.
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Written by Richard Ingram
Updated over a week ago

Exceeding your Google Analytics API limit

You may exceed Google Analytic's Reporting API's quota of 10 concurrent requests per view if you have a large number of GA widgets.
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Written by Richard Ingram
Updated over a week ago

Data discrepancies between Google Analytics and Geckoboard

Learn why you might be seeing different numbers in Google Analytics (GA) than on your Geckoboard widgets.
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Written by Richard Ingram
Updated over a week ago

Google Analytics widget error: 'An error occurred while talking to Google Analytics servers'

Learn why your Google Analytics widgets might be displaying this error message.
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Written by Richard Ingram
Updated over a week ago

Google Analytics widget message: 'Still fetching data' using split by Acquisition

Learn why you're seeing a continuous data fetching message.
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Written by Richard Ingram
Updated over a week ago

Display Mixpanel metrics in Geckoboard

Learn how to connect directly to Mixpanel to access your data.
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Written by Richard Ingram
Updated over a week ago

New version of our Mixpanel data source

Learn why we recommend you migrate your Mixpanel widgets to our new Mixpanel data source.
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Written by Richard Ingram
Updated over a week ago

Data discrepancies between Mixpanel and Geckoboard

Learn why you might be seeing different numbers in Mixpanel than on your Geckoboard widgets.
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Written by Richard Ingram
Updated over a week ago

Troubleshoot Mixpanel connections

Learn why you may need to create a service account in Mixpanel to grant Geckoboard access to projects.
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Written by Richard Ingram
Updated over a week ago

Troubleshoot Mixpanel widgets

Learn why a data history limit might affect any time ranges and comparison periods you set on your Mixpanel widgets.
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Written by Richard Ingram
Updated over a week ago

Use Google App Scripts to import Mixpanel data to Google Sheets

Learn how to use a script to get data automatically from Mixpanel into Google Sheets.
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Written by Richard Ingram
Updated over a week ago

Connect your Redash data to Geckoboard

Steps to connect directly to Redash to access your data.
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Written by Richard Ingram
Updated over a week ago
Customer support data sources

Connect your Aircall data to Geckoboard

Steps to connect directly to Aircall to access your data.
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Written by Richard Ingram
Updated over a week ago

Connect your Dixa data to Geckoboard

Steps to connect directly to Dixa to access your data.
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Written by Richard Ingram
Updated over a week ago

Connect your Freshdesk data to Geckoboard

Steps to connect directly to Freshdesk to access your data.
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Written by Richard Ingram
Updated over a week ago

Customize Freshdesk widgets

Learn how to adjust presentation options and filter your Freshdesk data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago

How Geckoboard calculates Freshdesk metrics

How Freshdesk metrics are defined based on the raw data Freshdesk give us.
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Written by Richard Ingram
Updated over a week ago

Connect your Freshservice data to Geckoboard

Steps to connect directly to Freshservice to access your data.
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Written by Richard Ingram
Updated over a week ago

Connect your Gorgias data to Geckoboard

Steps to connect directly to Gorgias to access your data.
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Written by Richard Ingram
Updated over a week ago

Connect your Help Scout data to Geckoboard

Steps to connect directly to Help Scout to access your data.
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Written by Richard Ingram
Updated over a week ago

Connect your Intercom data to Geckoboard

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Written by Richard Ingram
Updated over a week ago

Customize Intercom widgets

Learn how to adjust presentation options and filter your Intercom data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago

Troubleshoot Intercom connections

If your data import has failed you may need to upgrade to a paid Intercom plan.
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Written by Richard Ingram
Updated over a week ago

Data discrepancies between Intercom and Geckoboard

Learn why you might be seeing different numbers in Intercom than on your Geckoboard widgets.
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Written by Richard Ingram
Updated over a week ago

Connect your Klaus data to Geckoboard

Steps to connect directly to Klaus to access your data.
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Written by Richard Ingram
Updated over a week ago

Connect your Ring central data to Geckoboard

Steps to connect directly to Ring central to access your data.
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Written by Richard Ingram
Updated over a week ago

Connect your SatisMeter data to Geckoboard

Steps to connect directly to SatisMeter to access your data.
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Written by Richard Ingram
Updated over a week ago

Customize Zendesk Chat widgets

Learn how to adjust presentation options and filter your Zendesk Chat data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago

Connect your Zendesk Chat data to Geckoboard

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Written by Richard Ingram
Updated over a week ago

Connect your Zendesk Support data to Geckoboard

Steps to connect directly to Zendesk to access your data.
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Written by Richard Ingram
Updated over a week ago

Customize Zendesk Support widgets

Learn how to adjust presentation options and filter your Zendesk Support data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago

Display First Contact Resolution metrics for Zendesk widgets

Learn how to build FCR visualizations by creating two triggers in your Zendesk account.
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Written by Richard Ingram
Updated over a week ago

Aggregate ticket related Zendesk metrics

Learn how to create a number widget that aggregates Zendesk ticket-related metrics.
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Written by Richard Ingram
Updated over a week ago

Trouble exceeding Zendesk's API request limit

Learn why you might be hitting Zendesk's API rate limit and how to help prevent it.
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Written by Richard Ingram
Updated over a week ago

How Geckoboard calculates your Zendesk Support metrics

Learn how Zendesk Support metrics in Geckoboard are defined and calculated based on the raw data supplied by Zendesk.
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Written by Richard Ingram
Updated over a week ago

Data discrepancies between Zendesk Explore and Geckoboard

Learn why you might be seeing different numbers in Zendesk Explore than on your Geckoboard widgets.
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Written by Richard Ingram
Updated over a week ago

Track Zendesk Talk data in Geckoboard

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Written by Richard Ingram
Updated over a week ago
Finance data sources

Connect your ChartMogul data to Geckoboard

Steps to connect directly to ChartMogul to access your data.
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Written by Richard Ingram
Updated over a week ago

Customize ChartMogul widgets

Learn how to adjust presentation options and filter your ChartMogul data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago

Data discrepancies between ChartMogul and Geckoboard

Learn why you might be seeing different numbers in ChartMogul than on your Geckoboard widgets.
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Written by Richard Ingram
Updated over a week ago

Add missing currency symbols to ChartMogul widgets

You adding your own currency symbol using the Prefix/Suffix option in the number formatting menu.
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Written by Richard Ingram
Updated over a week ago

Use Google App Scripts to import Stripe data to Google Sheets

Steps to create a Stripe widget using data from Google Sheets.
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Written by Richard Ingram
Updated over a week ago

Connect your ProfitWell data to Geckoboard

Steps to connect directly to ProfitWell to access your data.
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Written by Richard Ingram
Updated over a week ago

Connect your QuickBooks Online data to Geckoboard

Steps to connect directly to QuickBooks Online to access your data.
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Written by Richard Ingram
Updated over a week ago

Connect your Stripe data to Geckoboard

Steps to connect directly to Stripe to access your data.
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Written by Richard Ingram
Updated over a week ago

Customize Stripe widgets

Learn how to adjust presentation options and filter your Stripe data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago
Marketing data sources

Connect your ActiveCampaign data to Geckoboard

Steps to connect directly to ActiveCampaign to access your data.
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Written by Richard Ingram
Updated over a week ago

Connect your Facebook Ads data to Geckoboard

Steps to connect directly to Facebook to access your Ads data.
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Written by Richard Ingram
Updated over a week ago

Customize Facebook Ads widgets

Learn how to adjust presentation options and filter your Facebook Ads data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago

Data discrepancies between Facebook Ads and Geckoboard

Learn why you might be seeing different numbers in Facebook Ads than on your dashboard.
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Written by Richard Ingram
Updated over a week ago

Troubleshoot Google Ads widgets not loading

Likely due to an expired access token breaking the connection between Geckoboard and your Google Ads account.
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Written by Richard Ingram
Updated over a week ago

Connect your Klaviyo data to Geckoboard

Steps to connect directly to Klaviyo to access your data.
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Written by Richard Ingram
Updated over a week ago

Connect your LinkedIn & LinkedIn Ads data to Geckoboard

Steps to connect directly to LinkedIn to access your data.
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Written by Richard Ingram
Updated over a week ago

Connect your Mailchimp data to Geckoboard

Steps to connect directly to Mailchimp to access your data.
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Written by Richard Ingram
Updated over a week ago

Customize Mailchimp widgets

Learn how to adjust presentation options and filter your Mailchimp data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago

Connect your Orbit data to Geckoboard

Steps to connect directly to Orbit to access your data.
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Written by Richard Ingram
Updated over a week ago

Connect your Wistia data to Geckoboard

Securely connect your Wistia account and pull in data.
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Written by Richard Ingram
Updated over a week ago

Connect your YouTube Analytics data to Geckoboard

Steps to connect directly to YouTube to access your data.
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Written by Richard Ingram
Updated over a week ago

Customize YouTube Analytics widgets

Learn how to and adjust presentation options and filter your YouTube Analytics data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago
Sales data sources

Connect your Close data to Geckoboard

Steps to connect directly to Close to access your data.
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Written by Richard Ingram
Updated over a week ago

Connect your HubSpot data to Geckoboard

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Written by Richard Ingram
Updated over a week ago

Customize HubSpot widgets

Learn how to adjust presentation options and filter your HubSpot data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago

Find an internal value in HubSpot

Steps to find the internal value for a HubSpot property when using filters in Geckoboard.
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Written by Richard Ingram
Updated over a week ago

HubSpot error: 'Account does not have the necessary permissions'

If you've received the error message, you need to upgrade to a HubSpot paid plan.
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Written by Richard Ingram
Updated over a week ago

Connect your Pipedrive data to Geckoboard

Steps to connect directly to Pipedrive to access your data.
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Written by Richard Ingram
Updated over a week ago

Customize Pipedrive widgets

Learn how to adjust presentation options and filter your Pipedrive data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago

How Salesforce reports connect with Geckoboard

The grouped fields from your report form the base of your visualizations, while the summary fields act as the metrics.
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Written by Richard Ingram
Updated over a week ago

Build a report for Geckoboard in Salesforce Lightning

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Written by Richard Ingram
Updated over a week ago

Build a report for Geckoboard in Salesforce Classic

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Written by Richard Ingram
Updated over a week ago

Salesforce percentage related metrics displaying 0 (zero)

Steps to prevent Salesforce percentage related metrics displaying 0 (zero) instead of the intended percent.
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Written by Richard Ingram
Updated over a week ago

Trouble connecting to Salesforce

Steps to take if you're not able to connect your Salesforce account to Geckoboard.
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Written by Richard Ingram
Updated over a week ago

Salesforce widget error: 'We were unable to build your widget'

Steps to get your Salesforce widgets working if they display this error message.
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Written by Richard Ingram
Updated over a week ago

Salesforce error: 'Cannot read property ‘xAxis’ of undefined'

Error usually occurs when your Salesforce report is not grouped by any field.
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Written by Richard Ingram
Updated over a week ago

Enable API access in Salesforce

Steps to enable Salesforce API access using profiles and permission sets.
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Written by Richard Ingram
Updated over a week ago

Trouble exceeding Salesforce's API request limit

Ways to prevent hitting Salesfore's maximum number of API calls in a 24-hour period.
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Written by Richard Ingram
Updated over a week ago

Connect your Shopify data to Geckoboard

Steps to connect directly to your Shopify store to access your sales data.
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Written by Richard Ingram
Updated over a week ago

Customize Shopify widgets

Learn how to adjust presentation options and filter your Shopify data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago

Sales data discrepancies between Shopify and Geckoboard

Why sales numbers on your Shopify widgets don't always match up with values you see in Shopify.
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Written by Richard Ingram
Updated over a week ago

How Geckoboard calculates your Shopify metrics

Learn how Shopify metrics in Geckoboard are calculated based on the raw data supplied by Shopify.
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Written by Richard Ingram
Updated over a week ago

Connect your Zendesk Sell data to Geckoboard

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Written by Richard Ingram
Updated over a week ago
Social media data sources

Connect your Facebook data to Geckoboard

Steps to connect directly to Facebook to access your data.
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Written by Richard Ingram
Updated over a week ago

Customize Facebook widgets

Learn how to adjust presentation options and filter your Facebook data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago

Differences between Facebook Page views, reach and impressions

Learn how Facebook defines page views, reach and impressions.
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Written by Richard Ingram
Updated over a week ago

When your Facebook Page isn't listed in Geckoboard

Facebook Pages with fewer with 30 likes won't show in Geckoboard.
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Written by Richard Ingram
Updated over a week ago

Alternative way to view unsupported Global Facebook Page data

You can use Supermetrics to get your data into a Google Sheet, then connect it to Geckoboard.
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Written by Richard Ingram
Updated over a week ago

Troubleshoot missing Facebook Pages in Geckoboard

You may need to enable Geckoboard to manage specific Facebook Pages and allow access to App Insights.
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Written by Richard Ingram
Updated over a week ago

Data discrepancies between Facebook and Geckoboard

Learn why you might be seeing different numbers in Facebook than on your Geckoboard widgets.
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Written by Richard Ingram
Updated over a week ago

Connect your Instagram Business data to Geckoboard

Steps to connect directly to your Instagram business account to access your data.
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Written by Richard Ingram
Updated over a week ago

Troubleshoot Instagram connections

Steps to take if you can't connect your Instagram account.
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Written by Richard Ingram
Updated over a week ago

Connect your Twitter data to Geckoboard

Steps to connect directly to Twitter to access your data.
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Written by Richard Ingram
Updated over a week ago

Customize Twitter widgets

Learn how to adjust presentation options and filter your Twitter data to create easy-to-understand visualizations.
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Written by Richard Ingram
Updated over a week ago

Trouble displaying secondary metrics on Twitter widgets

After adding new widgets the secondary metric won't appear until the next day.
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Written by Richard Ingram
Updated over a week ago