Customer support data sources | Geckoboard Help Center

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Customer support data sources

Customer support data sources

34 articles

Aircall

Connect your Aircall data to Geckoboard

Dixa

Connect your Dixa data to Geckoboard

Freshdesk

Connect your Freshdesk data to Geckoboard

Customize Freshdesk widgets

How Geckoboard calculates Freshdesk metrics

Freshservice

Connect your Freshservice data to Geckoboard

Gorgias

Connect your Gorgias data to Geckoboard

Help Scout

Connect your Help Scout data to Geckoboard

Intercom

Connect your Intercom data to Geckoboard

Customize Intercom widgets

Troubleshoot Intercom connections

Data discrepancies between Intercom and Geckoboard

Klaus

Connect your Klaus data to Geckoboard

Ring central

Connect your Ring central data to Geckoboard

SatisMeter

Connect your SatisMeter data to Geckoboard

Nicereply

Connect your Nicereply data to Geckoboard

Richpanel

Use Google App Scripts to import Richpanel data to Google Sheets

Zendesk Chat

Connect your Zendesk Chat data to Geckoboard

Customize Zendesk Chat widgets

How Geckoboard calculates Zendesk Chat's Acceptance Rate metric

Zendesk Chat widget message: 'You may need to upgrade your account'

Data discrepancies between Zendesk Chat and Geckoboard

Zendesk Support

Connect your Zendesk Support data to Geckoboard

Customize Zendesk Support widgets

How Geckoboard calculates your Zendesk Support metrics

Filter Zendesk Support ticket data by custom fields

Display First Contact Resolution metrics for Zendesk widgets

Exceeding Zendesk's API request limit

Aggregate ticket related Zendesk metrics

Data discrepancies between Zendesk Explore and Geckoboard

How to filter using the 'received at' condition in Geckoboard

Display Zendesk Messaging metrics in Geckoboard

Zendesk Talk

How Geckoboard calculates Answer and Abandonment rates in Zendesk Talk

Connect your Zendesk Talk data to Geckoboard