Customer support data sources
42 articles
Connect your CallOne data to Geckoboard
How to build a Zendesk dashboard
Top tips for Geckoboard-Zendesk power users
Connect your Zendesk Support data to Geckoboard
Customize Zendesk Support widgets
How Geckoboard defines and calculates your Zendesk Support metrics
Display Zendesk Messaging metrics in Geckoboard
Display First Contact Resolution metrics for Zendesk widgets
Track Zendesk Support tickets with custom statuses using triggers
Aggregate ticket related Zendesk metrics
How to filter using the 'received at' condition in Geckoboard
Data discrepancies between Zendesk Explore and Geckoboard
Exceeding Zendesk's API request limit
Data processed by the Zendesk integrations
Display data from the Zendesk Time Tracking app in Geckoboard
Get alerted if tickets ever get caught in back-and-forths.
Get alerted if a customer ever waits too long for a reply