How often do widgets refresh?

How often will my widgets update during my trial?

Your trial gives you unrestricted access to Geckoboard. Your widgets will update at the same rate as a paid account.

Dashboards and widgets refresh independently of each other. Individual widgets on a dashboard refresh automatically after a few minutes (with the exception of Datasets and custom widgets, which can refresh as soon as new data becomes available). Refresh rates vary depending on the integration.

Your dashboards, as a whole, automatically refresh every 12 hours.


You can check the exact refresh time of a particular widget directly from its menu.

Checking a widget's refresh rate from edit widget menu

Important note

As Geckoboard fetches data from the different platforms you use via their APIs, most impose rate limits and quotas on how many calls can be made in a given time period (seconds, minutes, or even over a 24-hour period).

Exceeding these limits or quotas will result in error messages in place of your widgets. Read more about API rate limits and quotas and suggestions on working with the request limits.

We recommend consulting refresh times for widgets directly on their menu, however if a widget hasn't yet been added to the dashboard and you're curious about how often it would refresh, you can consult the list below.

Refresh rates by integration and widget

A – E

Widget Refreshes every (mins)
Active Campaign logo Active Campaign 5
Ad Sense logo Ad Sense 5
Ad Words logo Ad Words 5
Air Brake logo Air Brake 5
App Figures logo App Figures 60
Basecamp logo Basecamp 5
Bitly logo Bitly 5
Buffer logo Buffer 5
Campaign Monitor logo Campaign Monitor 5
Chargify logo Chargify 3
ChartBeat logo ChartBeat
  Visitor Gauge Widget 5
  Concurrent Visitor Line Chart 5
  Content Pages 5
  Current Country Sources 5
  Current Referrers 5
  Engagement Stats 5
  Social Stats 5
  Visitor Stats 5
  Visitor Map 1
Cloudwatch logo Cloudwatch 5
CSV logo CSV 5
Databases logo Databases 10
Datasets logo Datasets 5
Delighted logo Delighted 5

F – J

Widget Refreshes every (mins)
Facebook logo Facebook 5
Facebook Ads logo Facebook Ads 5
Flurry logo Flurry 15
Freshbooks logo Freshbooks 5
Github logo Github
  Repo Pull Requests Count 5
  Recent Actions 5
  Repo Pull Requests Count 5
  Organization Pull Requests List 10
  Repository Stats 15
Google Analytics logo Google Analytics
  Number widget 30
  Top Sources List 30
  Top Platform List 30
  Top Location List 30
  Top Pages List 30
  Current Sources List 8
  Current Platform List 8
  Current Location List 8
  Current Page List 8
  Current Visitor Gauge 8
  Current Visitor Map 8
  Top Products 8
  Product Sales Bar Chart 8
  Goals Line Chart 30
  Events Line Chart 30
  Visitors Line Chart 30
  Campaign Line Chart 30
  Ecommerce Line Chart 30
Google Calendar logo Google Calendar 5
Google Sheets logo Google Sheets (this is a legacy integration, for our latest integration see Spreadsheets) 10
GoSquared logo GoSquared
  Current Pages 1
  Current Referrers 1
  Current Searches 1
  Map 1
  Concurrent Visitors 1
  Average Time on Site 5
  Average Viewing Depth 5
  Time on Site Funnel 5
  Top Content 5
  Top Searches 5
  Top Sources 5
  Top Technology 5
  Visit Depth Funnel 5
  Visitor Timeline 5
Heroku Data Clips logo Heroku Data Clips 5
Highrise logo Highrise 15
Hubspot logo Hubspot 15
Instagram logo Instagram 5
Intercom logo Intercom 5
Jenkins logo Jenkins 5
Jira logo Jira 15

K – O

Widget Refreshes every (mins)
Klout logo Klout 5
Linkedin logo Linkedin 5
Mailchimp logo Mailchimp 5
Mention logo Mention 5
Mixpanel logo Mixpanel 5
New Relic logo New Relic
  Metrics Line Chart 1
  Number Stats 1
  New Relic Highcharts 5
  Server Stats 5

P – T

Widget Refreshes every (mins)
Pager Duty logo Pager Duty 5
PayPal logo PayPal 5
Pingdom logo Pingdom
  Alerts 5
  Current Status 1
  Trends 1
Pipedrive logo Pipedrive 5
Pipedrive logo Pipedrive New 10
Pivotal Tracker logo Pivotal Tracker
  Open Story Count 5
  Recent Activity 5
  Pivotal Story Type RAG 5
  Story Count by Member 15
  Story Status Funnel 15
Recurly logo Recurly 5
RSS/Atom Feed logo RSS/Atom Feed 15
Salesforce logo Salesforce user configurable
Sendgrid logo Sendgrid 5
Shopify logo Shopify 15
Spreadsheets logoSpreadsheets 15
StatusCake logo StatusCake 1
TeamCity logo TeamCity 5
Trello logo Trello 5
Tumblr logo Tumblr 5
Twilio logo Twilio 5
Twitter logo Twitter
  Favorited Tweets 5
  Follower Count 5
  List Tweets 5
  Mentions 5
  Tweets Count 5
  Listed Count 5
  User Tweets 5
  Search 15

U – Z

Zendesk Chat logo Zendesk Chat1

Widget Refreshes every (mins)
Uservoice logo Uservoice 15
Vimeo logo Vimeo 5
YouTube logo YouTube 12 hours
Zendesk Support logo Zendesk Support New 10
Zendesk Support logo Zendesk Support Legacy
  Oldest Ticket 5
  Priority RAG 5
  Ticket Stats 5
  Top Ticket Solvers 5
  Status Bar Chart 5
  Recent Satisfaction Rating Comments 10
  Satisfaction Rating 10
  Satisfaction Rating RAG 10
  Ticket View Count 10
  Ticket Count 10
Zendesk Talk logo Zendesk Talk
  Number widget 30 seconds
  Agent Leaderboard 30 seconds

Special cases

  1. Refresh rates for polling custom widgets and Salesforce widgets are user configurable.
  2. Push custom widgets and dataset-powered widgets can be updated as often as you want as long as the API rate limit is not exceeded.
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