How often do widgets refresh?

How often will my widgets update during my trial?

Your trial gives you unrestricted access to Geckoboard. Your widgets will update at the same rate as a paid account.

Dashboards and widgets refresh independently of each other. Individual widgets on a dashboard refresh automatically after a few minutes (with the exception of Datasets and custom widgets, which can refresh as soon as new data becomes available). Refresh rates vary depending on the integration.

Your dashboards, as a whole, automatically refresh every 12 hours.

Tip

You can check the exact refresh time of a particular widget directly from its menu.

Checking a widget's refresh rate from edit widget menu

Important note

As Geckoboard fetches data from the different platforms you use via their APIs, most impose rate limits and quotas on how many calls can be made in a given time period (seconds, minutes, or even over a 24-hour period).

Exceeding these limits or quotas will result in error messages in place of your widgets. Read more about API rate limits and quotas and suggestions on working with the request limits.

We recommend consulting refresh times for widgets directly on their menu, however if a widget hasn't yet been added to the dashboard and you're curious about how often it would refresh, you can consult the list below.

Refresh rates by integration and widget

A – E

Data source
Widgets
Refreshes every (mins)

AirBrake

All

5

Amazon Cloudwatch

All

5

App Figures

All

60

Basecamp 2

All

5

Bitly

All

5

Buffer

All

5

Campaign Monitor

All

5

Chargify

All

5

ChartBeat

 
 

Visitor Gauge Widget

5

 
Concurrent Visitor Line Chart

5

 

Content Pages

5

 

Current Country Sources

5

 

Current Referrers

5

 

Engagement Stats

5

 

Social Stats

5

 

Visitor Stats

5

 

Visitor Map

1

ChartMogul

All

5

CSV legacy

 

5

Databases

 

10

Datasets

 

5

Delighted

 

5

Excel

 

15

F – J

Data source
Widgets
Refreshes every (mins)

Facebook

All

5

Facebook Ads beta

All

5

Flurry

All

15

Freshbooks

All

5

Github

 
 

Repo Pull Requests Count

5

 

Recent Actions

5

 

Repo Pull Requests List

5

 

Organization Pull Requests List

10

 

Repository Stats

15

Google Ads

All

5

Google Analytics new

 
 

Number widget

30

 

Top Sources List

30

 

Top Platform List

30

 

Top Location List

30

 

Top Pages List

30

 

Current Sources List

8

 

Current Platform List

8

 

Current Location List

8

 

Current Page List

8

 

Current Visitor Gauge

8

 

Current Visitor Map

8

 

Top Products

8

 

Repo Pull Requests Count

5

 

Product Sales Bar Chart

8

 

Goals Line Chart

30

 

Events Line Chart

30

 

Visitors Line Chart

30

 

Campaign Line Chart

30

 

Ecommerce Line Chart

30

Google Calendar

All

5

Google Sheets

All

15

GoSquared

 
 

Current Pages

1

 

Current Referrers

1

 

Current Searches

1

 

Map

1

 

Concurrent Visitors

1

 

Average Time on Site

5

 

Average Viewing Depth

5

 

Time on Site Funnel

5

 

Top Content

5

 

Top Searches

5

 

Top Sources

5

 

Top Technology

5

 

Visit Depth Funnel

5

 

Visitor Timeline

5

Heroku Dataclips

All

5

Highrise

All

15

Hubspot beta

All

15

Instagram

All

5

Intercom new

All

5

Jenkins

All

5

Jira

All

15

K – O

Data source
Widgets
Refreshes every (mins)

LinkedIn

All

5

Mailchimp

All

5

Mention

All

5

Mixpanel

All

5

New Relic

 
 

Metrics Line Chart

1

 

Number Stats

1

 

New Relic Highcharts

5

 

Server Stats

5

P – T

Data source
Widgets
Refreshes every (mins)

PagerDuty

All

5

PayPal

All

5

Pingdom

 
 

Alerts

5

 

Current Status

1

 

Trends

1

Pipedrive

All

10

Pivotal Tracker

 
 

Open Story Count

5

 

Recent Activity

5

 

Pivotal Story Type RAG

5

 

Story Count by Member

15

 

Story Count Funnel

15

Recurly

All

5

RSS/Atom Feed

All

15

Salesforce

All

User configurable

Shopify

All

15

Spreadsheets

 

15

StatusCake

 

1

TeamCity

 

5

Trello

 

5

Tumblr

 

5

Twilio

 

5

Twitter

 
 

Favorited Tweets

5

 

Follower Count

5

 

List Tweets

5

 

Mentions

5

 

Tweets Count

5

 

Listed Count

5

 

User Tweets

5

 

Search

15

U – Z

Data source
Widgets
Refreshes every (mins)

Vimeo

All

5

YouTube

All

12 hours

Zendesk Chat

All

1

Zendesk Support new

All

10

Zendesk Support legacy

 
 

Oldest Ticket

5

 

Priority RAG

5

 

Ticket Stats

5

 

Top Ticket Solvers

5

 

Status Bar Chart

5

 

Recent Satisfaction Rating Comments

10

 

Satisfaction Rating

10

 

Satisfaction Rating RAG

10

 

Ticket View Count

10

 

Ticket Count

10

Zendesk Talk

 
 

Number widget

30 seconds

 

Agent Leaderboard

30 seconds

Special cases

  1. Refresh rates for polling custom widgets and Salesforce widgets are user configurable.
  2. Push custom widgets and dataset-powered widgets can be updated as often as you want as long as the API rate limit is not exceeded.
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