Dashboards and widgets refresh independently of each other. Individual widgets on a dashboard refresh automatically after a few minutes (with the exception of Datasets and custom widgets, which can refresh as soon as new data becomes available). Refresh rates vary depending on the integration.
Your dashboards, as a whole, automatically refresh every 12 hours.
Important note
As Geckoboard fetches data from the different platforms you use via their APIs, most impose rate limits and quotas on how many calls can be made in a given time period (seconds, minutes, or even over a 24-hour period).
Exceeding these limits or quotas will result in error messages in place of your widgets. Read more about API rate limits and quotas and suggestions on working with the request limits.
We recommend consulting refresh times for widgets directly on their menu, however if a widget hasn't yet been added to the dashboard and you're curious about how often it would refresh, you can consult the list below.
Refresh rates by data source and widget
A – E
AirBrake
All
5
Amazon Cloudwatch
All
5
App Figures
All
60
Basecamp 2
All
5
Bitly
All
5
Buffer
All
5
Campaign Monitor
All
5
Chargify
All
5
ChartBeat
All, except for:
5
Visitor Map
1
ChartMogul
All
5
CSV legacy
5
Databases
10
Datasets
5
Delighted
5
Excel
15
F – J
All
5
Facebook Ads
All
5
Flurry
All
15
Freshbooks
All
5
Freshdesk
All
10
Github
All, except for:
5
Organization Pull Requests List
10
Repository Stats
15
Google Ads
All
5
Google Analytics
All
15
Google Calendar
All
5
Google Sheets
All
Within 3
GoSquared
All, except for:
5
Current Pages
1
Current Referrers
1
Current Searches
1
Map
1
Concurrent Visitors
1
Heroku Dataclips
All
5
Highrise
All
15
Hubspot beta
All
15
Instagram legacy
All
5
Instagram for business new
All
5
Intercom new
All
5
Jenkins
All
5
Jira
All
15
K – O
All
5
Mailchimp
All
5
Mention
All
5
Mixpanel
All, except for:
5
Events Number
15
New Relic
All, except for:
5
Metrics Line Chart
1
Number Stats
1
P – T
PagerDuty
All
5
PayPal
All
5
Pingdom
All, except for:
1
Alerts
5
Pipedrive
All
10
Pivotal Tracker
All, except for:
5
Story Count by Member
15
Story Count Funnel
15
Recurly
All
5
RSS/Atom Feed
All
15
Salesforce
All
User configurable
Shopify
All
15
Spreadsheets
(Sheets via Google Drive)
Within 3
Spreadsheets
(.xlsx via Google Drive)
15
Spreadsheets
(via Dropbox)
15
Spreadsheets
(via OneDrive)
15
StatusCake
1
TeamCity
5
Trello
5
Tumblr
5
Twilio
5
All, except for:
5
Search
15
U – Z
Vimeo
All
5
YouTube Analytics
All
12 hours
Zendesk Chat
All
1
Zendesk Support new
All
10
Zendesk Support legacy
All, except for:
5
Recent Satisfaction Rating Comments
10
Satisfaction Rating
10
Satisfaction Rating RAG
10
Ticket View Count
10
Ticket Count
10
Zendesk Talk
All
30 seconds
Special cases
- Refresh rates for Salesforce widgets are user configurable. You can set this on the widget config screen.
- Refresh rates for polling custom widgets are user configurable. You can set this from the Reload time dropdown on the widget config screen.
- Push custom widgets and dataset-powered widgets can be updated as often as you want as long as the API rate limit is not exceeded.