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Troubleshooting Microsoft Teams connections for Snapshots or Alerts
Learn about possible limitations for your Microsoft Teams connection… If you are having difficulty connecting to Microsoft Teams or cannot see the channel you wish to send… It's possible that permissions within your Microsoft Teams instance prevent the installation of apps
Send dashboard Snapshots to Microsoft Teams or Slack
Schedule Snapshots of your dashboards to be delivered automatically to Microsoft Teams or Slack… How to connect to Microsoft Teams and schedule a Snapshot… Snapshots for Slack and Microsoft Teams let you schedule dashboard screenshots to be delivered to your
Get alerts in Microsoft Teams or Slack when important changes happen to metrics
Receive an alert in Microsoft Teams or Slack when your metric enters or exits a success or warning state… Get connected to Microsoft Teams… In the Get an alert section, select Microsoft Teams
Send a Snapshot of your data from last month
Learn how to show last month's data in a Snapshot you send to Microsoft Teams, Slack or via email… we'll cover how to capture historical data from the last month for your Snapshots to send via email, Microsoft… Teams, or Slack
How to share a dashboard with others
Learn how to share your dashboard with sharing links, Snapshots for Microsoft Teams, Slack, or email, invite users to your account, or embed your dashboard into other tools… Share a Snapshot via Microsoft Teams, Slack, or email… Send a Snapshot via Microsoft Teams or Slack
Create visual alerts with Status indicators
Learn how to receive alerts in Slack or Microsoft Teams when your Status indicator threshold is met
Best practices for customizing your Aircall dashboard
Get alerts on Microsoft Teams or Slack if the maximum waiting time exceeds a certain threshold… to take action, e.g., pull in more agents to cover busy periods, you can set alerts to be sent to Microsoft… Teams or Slack when certain conditions are met
Plan features exceeded alert
includes Snapshots: Scheduled dashboard Snapshots for Slack or Email Alerts: Set up more Microsoft… Teams or Slack alerts Extra screens: Connected more TV screens using the Send to TV feature than
Get alerts if a customer is waiting too long for a reply
You can also get automatic alerts in Microsoft Teams or Slack when thresholds are hit, so you can intervene
Best practices for customizing your Intercom dashboard
Use the Intercom data source to visualize live conversations data, team members users and more… Taking this one step further, you can also set up alerts in Microsoft Teams or Slack to be notified when… This can be useful, for instance, if you have multiple teams that use Intercom and want to segment data