Skip to main content

Dashboard error: Geckoboard failed to start

Fix the 'Geckoboard failed to start' error with a hard refresh or by clearing your browser cache

Updated over 3 weeks ago

This error commonly occurs on devices with insufficient memory or processing power. Check that your device meets our recommended hardware for displaying a dashboard.

If your dashboard displays "Geckoboard failed to start. Please refresh the page to try again", this is typically a browser cache issue.

How to fix this error

  1. Try a hard refresh first (press Ctrl+F5 on Windows or Cmd+Shift+R on Mac).

  2. If the error persists, clear your browser's cache completely.

Did this answer your question?