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Jira widget error: 'Failed to load widget data'

Learn why your Jira widget might be displaying this error message.

Updated over a week ago

This error might occur due to the type of SSL certificate you're using. If you're using a self-signed certificate, you might need to obtain a certificate signed by Confluence Atlassian.

What's an SSL certificate?

Secure Sockets Layer (SSL) certificates provide secure, encrypted communications between a website and an Internet browser.

Get help

If you're still having trouble with errors on your JIRA widgets, get in touch.

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