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Jira widget error: 'Failed to load widget data'

Learn why your Jira widget might be displaying this error message.

This error might occur due to the type of SSL certificate you're using. If you're using a self-signed certificate, you might need to obtain a certificate signed by Confluence Atlassian.

What's an SSL certificate?

Secure Sockets Layer (SSL) certificates provide secure, encrypted communications between a website and an Internet browser.

Get help

If you're still having trouble with errors on your JIRA widgets, get in touch.

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