Troubleshoot Google Ads connections

Steps to take if you can't connect your Google Ads account.

Updated over a week ago

If you see "There was a problem when we tried to load your widget" when trying to connect Google Ads to Geckoboard, please try the following steps:

  1. Open a new Incognito window in your browser and log into Geckoboard (make sure you're not signed into any Google Accounts in this window)

  2. In Geckoboard, add a new connection to Google Ads by clicking the "Add account" button.

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