All Collections
Connect to pre-built integrations
Analytics data sources
Google Analytics
Google Analytics widget error: 'An error occurred while talking to Google Analytics servers'
Google Analytics widget error: 'An error occurred while talking to Google Analytics servers'
Learn why your Google Analytics widgets might be displaying this error message.
Updated over a week ago

There are a few potential reasons why your Google Analytics widgets are displaying An error occurred while talking to Google Analytics servers.

  1. Permissions: Your GA account needs to have the permission "Viewer" or higher set for either the whole account or the Property you want to use.

  2. Properties and Views: Check if the GA account you've connected to Geckoboard has the correct Properties and Views listed.

  3. Re-authenticate your account: Check if Geckoboard is authorized to access the data in your Google Analytics account. Try logging out of your Google Analytics account using the same browser you're logged into Geckoboard. Then add a new Google Analytics widget to re-authenticate your account.

If your Google Analytics widgets are still displaying this, or any other error messages, please contact our support team.

Did this answer your question?