Google Analytics widget error: 'An error occurred while talking to Google Analytics servers'

There are a few potential reasons why your Google Analytics widgets are displaying An error occurred while talking to Google Analytics servers.

  1. Permissions: Check if your GA account has Edit, Read and Analyze permissions set for either the whole account or the Property you want to use.
  2. Properties and Views: Check if the GA account you've connected to Geckoboard has the correct Properties and Views listed.
  3. Re-authenticate your account: Check if Geckoboard is authorized to access the data in your Google Analytics account. Try logging out of your Google Analytics account using the same browser you're logged into Geckoboard. Then add a new Google Analytics widget to re-authenticate your account.

If your Google Analytics widgets are still displaying this, or any other error messages, please contact our support team.

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