Here are the most common reasons you might see a 404 error in Geckoboard:
Account suspended: Ask the account owner to log in and confirm that billing information is up to date and no payments are overdue.
Sharing link deleted or regenerated: Check with the person who sent you the share link to find out if the link was revoked and why.
Connected screen removed: If you're viewing the dashboard using Send to screen, contact the account owner to confirm the account is active and the dashboard is accessible, and if the screen is still configured.
Restricted network or location: If the dashboard has IP address restrictions, confirm with the account owner that your IP address is included in the allowed range.
Service outage: Check the current status of Geckoboard on our status page.