To get started with our Zendesk Support data source, first you'll need to create a connection and authenticate your Zendesk account.
- Before you begin, if you're restricting access to your Zendesk account using IP restrictions, you'll need to include these IPs to connect to Geckoboard.
- From the connection panel, enter the subdomain of your Zendesk account. If you log in to Zendesk at https://mycompany.zendesk.com, your subdomain is mycompany. Then, click .
- You'll now be asked to log into your Zendesk account, unless you're already logged in. You'll be asked to give Geckoboard permission to access your account.
- The first time you connect to Zendesk we'll fetch data from the last 31 days. Though this can take a little while to complete, you can continue to edit your dashboard and widgets while it continues in the background. You'll only need to do it once (per new per new Zendesk connection) and it'll help speed up your experience.
To connect a different Zendesk Support account to the one you've already connected to Geckoboard, see connect multiple accounts to data sources.